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| created by Jae |
REFERENCES
-
Ansell
"Managing for Quality in the Financial Services Industry"
-
Harker and Zenios
"Performance of Financial Institutions: Efficiency, Innovation and Regulation"
- Keyes
"Financial Services Information Systems"
- Marshall
"Measuring and Managing Operational Risks in Financial Institutions"
-
Melnick, Nayyar, Pinedo and Seshadri
"Creating Value in Financial Services"
- Reddy, Michael T.
"Securities Operations: A Guide to Operations and Information Systems in the Securities Industry"
- "Operational Risk and Financial Institutions"
(RISK books)
- Taylor and Morison
"Driving Strategic Change in Financial Services"
- Weiss
"After the trade is made-Processing securities transactions"